Privacy Policy

This Privacy Policy describes how Luminex LED (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website.

Please read this Privacy Policy carefully. We may update this policy from time to time to reflect changes to our practices or for legal reasons.

We collect personal information that you provide directly to us, including:

• Contact details including your name, address, phone number, and email
• Order information including billing address, shipping address, and payment confirmation
• Account information including username and password
• Customer support information from your communications with us

We may also automatically collect usage data about your interaction with our services, including device information, browser information, IP address, and browsing behavior.

We use your personal information for the following purposes:

• Processing and fulfilling your orders
• Managing your account and providing customer support
• Sending marketing and promotional communications (with your consent)
• Improving our website and services
• Detecting and preventing fraud or illegal activity
• Complying with legal obligations

We use cookies and similar technologies to power and improve our website, remember your preferences, and understand how you interact with our services. You can manage your cookie preferences through your browser settings.

We may share your information with:

• Service providers who perform services on our behalf (payment processing, shipping, analytics)
• Business partners for marketing purposes (with your consent)
• Legal authorities when required by law
• In connection with business transactions such as mergers or acquisitions

Depending on your location, you may have the following rights:

• Right to access your personal information
• Right to correct inaccurate information
• Right to delete your personal information
• Right to data portability
• Right to opt out of marketing communications
• Right to withdraw consent

To exercise any of these rights, please contact us using the details below.

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children.

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: